Frequently Asked Questions
- How do I get replacement parts?
- My Smart trainer won't pair with Apps
- How To Fix a Leaning Rock and Roll Frame
- My Smart Trainer won't calibrate
- My Quick Release Won't Hold
- My Rock and Roll frame squeaks when I move side to side
- Are Kinetic trainers ANT+ compatible?
- What do I need to ride my ElliptiGO on a Kinetic Trainer?
- How Do I Install the Skewer on my Bicycle?
- What is the weight limit on the Rock and Roll frame?
- Why does my Fluid Resistance unit make a "Gurgling" noise at low speeds?
- I'm Noticing Vibration From My Trainer's Resistance Unit. What Should I Do?
- What is the safe operating temperature range?
- My Tire Is Slipping, Squeaking Or Making Noise What Can I Do?