Kurt Manufacturing Company
Returns and Refunds Policy
Thank you for shopping at Kinetic.
If you are not entirely satisfied with your purchase, we're here to help.
Kinetic will only accepts returns on new, unused products for a period of 30 days from the date of purchase. All items must have packaging intact and contain all small parts to be considered for a return. Restock fees may apply. Unsellable items will be returned to the consumer.
Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
The product was purchased in the last 30 days
The product isn't used or damaged
You have the receipt or proof of purchase
You obtained a Return Merchandise Number (RMN) from us
Products that do not meet these criteria will not be considered for return.
To obtain a Return Merchandise Number (RMN), contact us:
By visiting this page on our website: Contact Us
Send the product with the receipt or proof of purchase and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:
Kinetic by Kurt
9445 East River Road NW
Minneapolis, MN 55421
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Kinetic.
If you received a damaged product, please notify us immediately for assistance.
Sale items can be refunded. Sale-item pricing however is not retroactive to purchases made prior to a sale and will not be extended beyond published sale dates.
If you have any questions about our Returns and Refunds Policy, please Contact Us.