How do I return a product purchased off

Return Policy

Kinetic will only accepts returns on new, unused products for a period of 30 days from the date of purchase. All items must have packaging intact and contain all small parts to be considered for a return. Restock fees may apply. Unsellable items will be returned to the consumer. Please fill out a Contact Us form to get the process started.

Non-warranty Product Returns

  1. Contact Us and fill out the form to explain why you'd like to return the product and to request a return authorization number. Be sure to select PRODUCT RETURN from the SELECT ISSUE drop down.
  2. You will receive a return merchandise authorization number in an email, typically within 48 hours.
  3. Box up your item(s) and return them to the address listed below. Please make sure the original packaging is protected as much as possible.*
  4. Send the packages to:
    Kurt Kinetic
    Attn: Steve/RMA #
    5280 Main St NE
    Mpls, MN 55421

* if product(s) arrive in unsellable condition or non-original packaging a restocking fee may be applied

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